1. Definitions
- Platform: the SmartAgri (智农种联) mobile application and associated back-end systems, providing agricultural e-commerce, social interaction, content publishing, knowledge management, AI assistant and other services.
- User: any natural person, legal person or unincorporated organization that registers for or uses the Platform.
- Account: the unique credential obtained after registration with a mobile phone number, used to sign in and use the service.
2. Account Registration and Management
- You must register with a mainland China mobile phone number legally held by yourself, and ensure the registration information is true and accurate.
- Accounts are owned by the Platform; you have a right of use only. Sign-in uses mobile number + SMS verification code with no separate password. You must keep your phone number, the device that receives codes, and the codes secure; you bear all consequences of disclosure or improper safekeeping.
- By default, one account stays signed in on only one device at a time; signing in on a new device invalidates previous sessions. If your account is stolen or behaves abnormally, you may use "sign out of all devices" to end all sessions.
- You may not sell, rent or lend your account, register accounts in bulk, or register under someone else's identity.
- Account deletion: you may contact customer service to delete your account. After deletion, we will stop using and will delete or anonymize your personal information in accordance with the Privacy Policy, except where laws provide otherwise.
3. User Conduct
When using the Platform, you must comply with laws, regulations and public order and morals, and must not:
- publish or distribute illegal, false, infringing, harassing, violent, terrorist or immoral content;
- impersonate others or fabricate identities to spread misinformation;
- commit fraud, fake orders, malicious reviews, malicious claims or other acts disrupting trading order;
- infringe others' intellectual property, portrait, privacy or other lawful rights;
- spread computer viruses, launch hacker attacks or scrape data in ways that harm network security;
- circumvent or damage the Platform's technical protection, billing or rate-limiting mechanisms;
- sell goods in violation of goods quality and safety, food safety or other laws;
- engage in other acts prohibited by laws or Platform rules.
You bear full legal responsibility for content you publish and your trading activities.
4. Goods and Services Trading
- Merchants must obtain legally required qualifications, ensure product information is truthful, sources lawful and quality compliant, fulfill goods quality and safety obligations, and complete identity verification as required.
- Consumers must provide truthful delivery information, pay on time and take delivery as agreed.
- Payments are completed via third-party payment channels integrated into the Platform; settlement follows Platform rules and merchant agreements.
- Logistics services are provided by logistics companies engaged by merchants; logistics timelines and risks follow those companies' rules.
- After-sales and refunds follow the Platform's published rules and the Consumer Rights Protection Law of the PRC.
- Security deposits, settlement, profit distribution and other merchant funds matters follow the Platform's merchant agreement and settlement rules.
5. Content and Intellectual Property
- You retain intellectual property rights in content you publish (photos, text, reviews, posts); you grant the Platform a worldwide, free, non-exclusive license to use, store, display and distribute that content for the purpose of providing the service.
- You must ensure your published content does not infringe others' rights; you bear full responsibility for disputes arising from your content.
- The Platform's interfaces, code, trademarks, logos and data are owned by the Platform or rights holders and may not be copied, reproduced or used commercially without authorization.
6. Disclaimers
- The Platform provides services "as is" and, to the extent permitted by law, makes no express or implied warranty of timeliness, security or accuracy.
- The Platform is not liable for service interruptions or data loss caused by force majeure, system maintenance, network failures or third-party service outages.
- The Platform does not warrant the quality, legality or authenticity of goods sold by merchants; merchants bear the relevant legal responsibility. The Platform will fulfill its obligations as an e-commerce platform operator under the law.
- You should independently assess the accuracy of AI assistant output; important decisions should not rely solely on it. AI-generated content may contain errors, and the Platform is not responsible for its accuracy.
7. Liability for Breach
If you breach this agreement or the law, the Platform may — depending on severity — warn you, restrict features, suspend service, ban your account or pursue legal liability; losses arising therefrom are borne by you.
8. Changes to This Agreement
The Platform may revise this agreement in accordance with the law; revised versions will be published in the app. If you disagree, you may stop using the service and delete your account; continued use constitutes acceptance of the revised agreement.
9. Governing Law and Dispute Resolution
- This agreement is governed by the laws of mainland China.
- Disputes arising from this agreement or the service should first be resolved through friendly negotiation; failing that, either party may bring a lawsuit before the people's court with jurisdiction at the Platform's domicile.
10. Contact
Support phone: 18299133871